The last post has singlehandedly broken records for comment-count on my lonely blog. I should bash things more often.
As for the iPod, I agree, I got a crappy one. My other hunch is that Japanese buyers tend to have lower standards of quality, I think. This goes along with the fact that you cannot return anything. So basically Japanese consumers have learned to suck it up if something is broken or not so great. You bought a $5000 stereo and it sounds like ass? Oh well, better get used to listening to ass, cuz you ain't returning that.
My theory is this: knowing this, Apple thought they could off all of their poorer quality hardware in Japan. I happen to be the recipient of a Japan-bought iPod with a crappy screen and even crappier sound. Instead of replacing it, they are going to "fix" it. Highly unlikely conspiracy theory? Yes. This one is more of a beef with crappy Japanese consumer tactics since in the States I believe they'd just replace the thing.
As for the Airport Express, there is no excuse for this one. I've read a lot on the internet about it and even Apple-people aren't particularly pleased with it. That is what I'm really pissed about. Such a piece of crap shouldn't cost more than $100. That is one damn expensive wireless router, considering comparable ones (with better features) cost five times less ... This isn't a matter of me having a bunk one. It's a matter of everyone having a bunk one.
But enough about that, simply put don't buy a Mac Mini without expecting something to crap out within a year. To be fair, you really shouldn't expect to buy any computer for $500 and have it work well.
I just can't stop thinking about the hard drive shitting itself in Ryan's $2000 (correct me if I'm wrong) iBook ...

Comments
Damn--I thought it was bad when I had to return three APC UPS in a row 'cause they were all faulty on arrival. 'Course, in the end they shipped me the next model up (which according to their site doesn't even exist yet) but hey, it works without making such loud buzzing noises as to drive me insane. Oh, and all of the returns and cross-ships and crap didn't cost me a thing except some confusing communications with clueless support people in India...
Posted by: jansen | January 18, 2005 9:52 AM
My experience is that regardless of age, nationality, company affiliation, or "support level," tech support personnel are always clueless.
Posted by: Justin | January 18, 2005 6:35 PM
Heh. And now I'm learning that "support" is basically part of my new job. Can I claim that because it's not actually part of my title that it means I'm not necessarily clueless? :-)
Posted by: jansen | January 19, 2005 1:26 PM
Put anything that you even did for an hour at any job on your resume. If you did it, it was part of your job. :)
Usually "General receiver of bullshit" doesn't look very good on a resume, even though that was my foremost responsibility at Lombardo Associates. That's also a great word for Tech Support. *sigh* if only we could use descriptions of jobs that were actually the truth.
Posted by: Justin | January 19, 2005 11:57 PM